Fisher and Paykel Washing Machine Error Codes Explained
Fisher and Paykel washing machines display error codes on the control panel when they detect a fault. Understanding what these codes mean lets you quickly diagnose whether the problem is a simple fix you can handle yourself or a fault that requires a technician. This guide covers the most common Fisher and Paykel washing machine error codes in NZ and what each one means.
How to Read Fisher and Paykel Washing Machine Error Codes
When a fault occurs, most Fisher and Paykel washing machines pause mid-cycle and display a two-digit or alphanumeric code on the LCD display. The machine may also beep a set number of times. Note the code before attempting any fix – it identifies which system has the fault and what action to take.
If the display shows dashes or a blank screen rather than a code, try a soft reset: turn the machine off at the wall, wait 60 seconds, and restart. A soft reset clears temporary faults in the control board and resolves a surprising number of error code appearances.
Common Fisher and Paykel Error Codes Explained
E1 – Water Inlet Fault
The machine is not filling with water within the expected time. The water supply is restricted or cut off.
- Check first. Confirm the cold water tap supplying the machine is fully open. Check the inlet hose for kinks. Check the inlet filter screen at the back of the machine for limescale blockages.
- If still present. The water inlet valve itself may be faulty and require replacement – a straightforward part swap most Auckland technicians can complete quickly.
E2 – Water Temperature Fault
The machine is not reaching the selected water temperature within the expected time. The thermistor or heating element may be faulty.
- Check first. Run a cold-only wash to see if the fault is specific to heated cycles. If cold washes complete without the fault, the heating element or thermistor requires testing.
E3 / Fault 3 – Drain Fault
The machine has not drained within the expected time. This is the most common error code reported by Fisher and Paykel washing machine owners in NZ.
- Check first. Clean the pump filter immediately – this resolves the majority of E3 faults. The filter is behind the small access panel at the bottom front of the machine. Also check the drain hose for kinks.
- If still present. A foreign object may be blocking the pump impeller, or the pump motor may have failed.
E5 – Lid or Door Fault
The machine does not detect the lid or door is properly closed and locked. The cycle will not start or will pause mid-cycle.
- Check first. Open and firmly close the door or lid. Check the door seal is not obstructing the door from closing on front loaders. Check for visible damage to the latch.
- If still present. The door latch, lid lock, or door switch may require replacement – a relatively inexpensive part on most Fisher and Paykel models.
E7 – Motor Fault
The motor has detected an overload or the motor control board has registered a fault.
- Check first. Turn the machine off at the wall and leave for 15 minutes to allow the motor thermal protection to reset. An overloaded drum can trigger E7 – always wash within the stated capacity.
- If still present. The motor brushes, motor control board, or motor itself may require inspection by an Auckland appliance technician.
Fault 10 – Communication Fault
A communication error between the control board and motor controller or display board has occurred.
- Check first. Turn off at the wall, wait 60 seconds, restart. Communication faults often resolve with a soft reset.
- If persistent. The control board or wiring harness requires professional diagnosis.
General Fisher and Paykel Troubleshooting Tips
- Always try a soft reset first. Turn off at the wall, wait 60 seconds, restart. Resolves a significant proportion of fault code appearances with no repair needed.
- Note the exact code before resetting. If the code returns after a reset, the exact code is needed to communicate the fault accurately to a technician.
- Check the filter before calling a technician. For any drain-related fault code, always clean the pump filter first. It resolves most drain faults in five minutes.
Frequently Asked Questions
What does E3 mean on a Fisher and Paykel washing machine?
E3 indicates a drain fault. Clean the pump filter first – this resolves most E3 faults in NZ without requiring a technician call.
How do I reset a Fisher and Paykel washing machine?
Turn the machine off at the wall socket, wait 60 seconds, and turn it back on. This soft reset clears temporary faults in the control board.
How much does Fisher and Paykel washing machine repair cost in Auckland?
Common repairs in Auckland range from $80 to $350. Fisher and Paykel machines are generally more cost-effective to repair than imported brands due to better local parts availability and a large network of trained local technicians.
Need a Replacement in Auckland?
Used Appliances Auckland in Onehunga regularly stocks serviced Fisher and Paykel washing machines from $249. All machines are tested before sale. Delivery across Auckland including North Shore, West Auckland, South Auckland, and East Auckland.
Visit us in Onehunga.
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